1. Information I Collect

I collect information that you provide directly to me and information automatically collected through your use of my site:

• Personal Identification Information: Name, email address, phone number, and physical address provided during inquiries or direct bookings.
• Booking & Payment Data: Stay dates, guest counts, and payment details. Payments are processed via secure third-party providers; I do not store full credit card numbers on my servers.
• Usage Data: IP address, browser type, device info, and browsing behavior collected via cookies and tracking pixels.

2. How I Use Your Information

I use your data specifically to provide a seamless hospitality experience, specifically to:

• Process, confirm, and manage your reservations.
• Send welcome guides, check-in instructions, and respond to inquiries.
• Improve website performance and personalize your user experience.
• Comply with local Newbury Park lodging tax requirements and safety regulations.

3. Third-Party Sharing & Disclosure

I do not sell, rent, or trade your personal data. I share information only with:

• Booking Platforms: If you book via Airbnb, VRBO, or Booking.com, data is shared between platforms to facilitate the reservation.
• Service Providers: Secure partners who handle payment processing, email delivery, and website analytics.
• Legal Requirements: If required by law or to protect the safety of my guests and property, I may disclose information to government authorities.

4. Cookies and Automated Tracking

I use cookies to remember your preferences and analyze site traffic:

• Functional Cookies: Necessary for the booking engine to work.
• Analytical Cookies: Help me understand how guests find my site.

You can manage cookie preferences through your browser settings, though some site features may be limited.

5. Data Security & Retention

I implement industry-standard security measures, including SSL encryption, to protect your data.

Retention: I retain personal information only as long as necessary to fulfill the purposes outlined in this policy:

6. California Privacy Rights (CCPA/CPRA)

As a California-based business, I comply with the California Privacy Rights Act. Residents of California have the following rights:

• Right to Know: Request details on the categories of info I collect.
• Right to Delete: Request the deletion of your personal data.
• Right to Correct: Request the correction of inaccurate personal info.
• Right to Opt-Out: I do not sell your data; however, you have the right to opt-out of any future data sharing for cross-contextual advertising.

7. SMS & Text Messaging

If you provide your phone number for booking updates, you consent to receive text messages related to your stay. You can opt-out at any time by replying "STOP".

8. Children’s Privacy

My website is intended for adults booking travel. I do not knowingly collect personal information from children under the age of 13. If I become aware that a child has provided me with data, I will delete it immediately.

9. Changes to This Policy

I may update this Privacy Policy to reflect changes in my practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.